Network Status
Upcoming Planned and Unplanned Outages
There are currently no known outages on our network.
Handy Tip
Please try restarting your modem and devices by turning your modem off, waiting a few minutes and turning it on again. Sometimes the modems get stuck trying to come online after an outage.
Self-service Help
Search our wide range of informative help articles directly from your device – saving valuable time on the phone.
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Weekly Planned RBI Tower Upgrade/Maintenance
[RBI Wireless, Lifestyle and NZMCA Data] You may experience intermittent service in these areas during the stated period. Thank you for your understanding.
| Tower Location | Start | End |
| Clandeboye | Monday 9th May 2022 | Friday 13th May 2022 |
| Transmission Gully | Thursday 12th May 2022 | Friday 13th May 2022 |
| Korokoro SH2 | Monday 9th May 2022 | Tuesday 10th May 2022 |
| Hastings South | Tuesday 10th May 2022 | Tuesday 10th May 2022 |
| Maraekakaho North | Tuesday 10th May 2022 | Tuesday 10th May 2022 |
| Sherenden | Wednesday 11th May 2022 | Wednesday 11th May 2022 |
| Tel Ex Tukituki | Wednesday 11th May 2022 | Wednesday 11th May 2022 |
| Papakura East | Monday 9th May 2022 | Tuesday 10th May 2022 |
| Pakuranga Heights | Wednesday 11th May 2022 | Wednesday 11th May 2022 |
| Kawakawa Bay | Friday 13th May 2022 | Friday 13th May 2022 |
| West Tamaki Road | Monday 9th May 2022 | Thursday 12th March 2022 |
| Northcote Road | Tuesday 10th May 2022 | Tuesday 10th May 2022 |
| Kaitaia | Friday 13th May 2022 | Friday 13th May 2022 |