Network Status
Upcoming Planned and Unplanned Outages
Status
Type
Customer Group
Details
Event Start Date
ETA And Updates
Event End Date
Status
Future
Type
Planned
Customer Group
Optus Satellite
Details
Scheduled maintenance on the Optus Satellite - Affecting customers with a parabolic Satellite dish on the roof and a Black SkyEdge modem. We anticipate service loss of up to 5 minutes during the outage window. The maintenance will be carried out from 11:00 PM, 14th of July till 04:00 AM, 15th of July.
Event Start Date
14/08/2022 23:00:00
ETA and Updates
If you can't access the internet after this period, please turn your modem off, wait a few minutes, and turn it on again. If there is still no access, please contact our team on 09 280 3672 between 8.00am-8.00pm.
Event End Date
15/08/2022 04:00:00
Handy Tip
Please try restarting your modem and devices by turning your modem off, waiting a few minutes and turning it on again. Sometimes the modems get stuck trying to come online after an outage.
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Weekly Planned Tower Upgrade/Maintenance
[Rural Wireless, Lifestyle and NZMCA Data] You may experience intermittent service in these areas during the stated period. Thank you for your understanding.
| Tower Location | Start | End |
| Aidanfield | Monday 15th August 2022 | Friday 19th August 2022 |
| Cook Strait | Monday 15th August 2022 | Tuesday 16th August 2022 |
| West Egmont | Wednesday 17th August 2022 | Friday 19th August 2022 |
| Levin Railyard | Thursday 18th August 2022 | Thursday 18th August 2022 |
| Whangarei Central | Monday 15th August 2022 | Friday 19th August 2022 |
| Greenlane Hospital | Monday 15th August 2022 | Friday 19th August 2022 |
| Grey Lynn North | Monday 15th August 2022 | Friday 19th August 2022 |
| Akoranga | Monday 15th August 2022 | Monday 15th August 2022 |
| Castle Pub | Monday 15th August 2022 | Monday 15th August 2022 |
| Wairakei | Monday 15th August 2022 | Friday 19th August 2022 |