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Network Status

Upcoming Planned and Unplanned Outages

Status
Type
Customer Group
Details
Event Start Date
ETA And Updates
Event End Date
Status Future
Type Planned
Customer Group Optus Satellite
Details Scheduled maintenance on the Optus Satellite - Affecting customers with a parabolic Satellite dish on the roof and a Black SkyEdge modem. We anticipate service loss of up to 5 minutes during the outage window. The maintenance will be carried out from 11:00 PM, 14th of July till 04:00 AM, 15th of July.
Event Start Date 14/08/2022 23:00:00
ETA and Updates If you can't access the internet after this period, please turn your modem off, wait a few minutes, and turn it on again. If there is still no access, please contact our team on 09 280 3672 between 8.00am-8.00pm.
Event End Date 15/08/2022 04:00:00

Handy Tip

Please try restarting your modem and devices by turning your modem off, waiting a few minutes and turning it on again. Sometimes the modems get stuck trying to come online after an outage.

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Weekly Planned Tower Upgrade/Maintenance

[Rural Wireless, Lifestyle and NZMCA Data] You may experience intermittent service in these areas during the stated period. Thank you for your understanding.

Tower Location Start End
Aidanfield Monday 15th August 2022 Friday 19th August 2022
Cook Strait Monday 15th August 2022 Tuesday 16th August 2022
West Egmont Wednesday 17th August 2022 Friday 19th August 2022
Levin Railyard Thursday 18th August 2022 Thursday 18th August 2022
Whangarei Central Monday 15th August 2022 Friday 19th August 2022
Greenlane Hospital Monday 15th August 2022 Friday 19th August 2022
Grey Lynn North Monday 15th August 2022 Friday 19th August 2022
Akoranga Monday 15th August 2022 Monday 15th August 2022
Castle Pub Monday 15th August 2022 Monday 15th August 2022
Wairakei Monday 15th August 2022 Friday 19th August 2022