Service Status
Upcoming planned or unplanned maintenance and outages:
Status
Type
Customer Group
Details
Event Start Date
ETA And Updates
Event End Date
Status
Current
Type
Unplanned
Customer Group
Home Wireless, Portable WiFi & RBI Customers
Details
Our upstream provider has reported an unplanned intermittent issue affecting Internet servics in the following areas: Beachlands East, Auckland; Wattle Farm, Auckland
Affected customers may experience slower speeds or intermittent loss of internet connection.
Event Start Date
14/10/2026 13:48:00
ETA and Updates
You might experience brief service interruptions during this time. Thank you for your understanding.
Event End Date
Status
Current
Type
Planned
Customer Group
Wireless Broadband & Portable WiFi
Details
Due to planned upgrades with our upstream provider to maintain and improve network performance, some customers may experience a disruption to services. Cell tower maintenance is being performed in these locations: Katikati, Bay of Plenty; West Melton Central, Canterbury
Event Start Date
12/10/2026 12:00:01
ETA and Updates
You might experience brief service interruptions during this time. Thank you for your understanding.
Event End Date
16/10/2026 23:59:01
Handy Tip
Please try restarting your modem and devices by turning your modem off, waiting a few minutes and turning it on again. Sometimes the modems get stuck trying to come online after an outage.
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