Complete Connectivity Solutions, Backed By Excellent Customer Care.

Fibre Broadband

Connecting you with the latest technology

Most Popular

Home Fibre 300

Unlimited GB

A plan with no data restrictions.

Plume Superpod Wireless Nation

$199 (Free on a 12 month term)

Fibre Modem & Setup
+$16.96 Shipping

👉 Great for households who want to stream HD regularly with many devices connected.
👉 Average speed: Download 306Mbps, Upload 108Mbps*.

$89.00 Per month

Sign Up

Home Fibre Max

Unlimited GB

A plan with no data restrictions.

Plume Superpod Wireless Nation

$199 (Free on a 12 month term)

Fibre Modem & Setup
+$16.96 Shipping

👉 Great for busy households who require more speed for 4K gaming and streaming or downloading extra large files.
👉 Average speed: Download 846Mbps, Upload 497Mbps*.

$109.00 Per month

Sign Up

*Estimated national peak time average speeds (MBNZ Autumn 2023) using a direct connection from your modem to your device via an Ethernet cable. Your location, the age of the devices you are using, and your in-home WiFi setup, can impact the speeds experienced.

Fibre ONT NZ

Get Fibre and Unlock a World of Speed & Reliability

Say goodbye to frustratingly slow connections and welcome a world of endless possibilities. Whether you’re streaming your favourite movies and TV shows in high definition, engaging in seamless video calls, or immersing yourself in the latest online gaming adventures, Fibre Broadband delivers speed and reliability.

Join the growing number of Kiwi households benefiting from the power of Fibre Broadband. Connect to Fibre today and experience the internet the way it should be!

How to get set up

I already have Fibre installed

  • A quick and easy process as there is no landlord or neighbour consent required. The modem will be shipped to you within 5 working days and all you need to do is connect the modem to the Fibre ONT (white box) located inside your home. 

I do not have Fibre installed

  • We will install the latest Fibre ONT.
  • We will manage the installation process between you and the technician.
  • Wireless Broadband may be available for you to get online quickly while you wait for the installation to be completed.

 

Wireless Broadband while you wait

Sometimes, Fibre installs may take longer because you need consent from a landlord or neighbours. While you’re waiting, we can provide a temporary Wireless Broadband connection to get you online. 

Once your Fibre installation is complete, all you need to do is ship the Wireless Broadband modem back to us via the prepaid courier bag that comes with it. To reduce e-waste, we use refurbished modems.

Wireless Broadband while you wait terms

A Wireless Broadband modem can be sent out in the following scenarios:

  1. You don’t have Fibre installed and you will need a complete new Fibre build at your address.
  2. When your Fibre connection is needed to be switched from a previous provider and the previous house occupant is not known, and has not terminated the connection with their existing provider. 

We know these are the main pain points customers experience due to long wait times with other providers, we’re doing our part to solve this. 

How does billing work?

Your “Fibre” billing will start when the wireless connection is up and running at your address.

Once your Fibre connection is ready, you will begin using the Fibre connection instead of the Wireless Broadband connection. Billing will continue as is, making it simple for you and Wireless Nation and keeping you connected at all times. 

Returning the wireless modem

The modem will need to be returned to Wireless Nation within 7 working days once the Fibre connection is up and running. Your wireless modem will come with a pre-paid courier bag to return the modem. Late return fees may apply if the modem is not returned within 7 days. 

plume app and superpod

Product Terms & Setup

Contract Term, Modem & Setup

Open term: $199 modem & setup

12-month term: Free modem & setup (save $199). Early exit fees apply*.

5 working days’ notice when you wish to cancel (after one-month minimum activation).

*The early exit fee is 1/12 of $199 for every remaining month on a 12-month contract, plus the value of any promotion offered during signup. E.g. if you cancel with 5 months remaining on your contract, the early exit fee will be $82.92 (this is 5/12 of $199).

Installation Process

Enjoy free standard installation, with two options for your needs: 

Option 1: You already have Fibre installed

A quick and easy process as there is no landlord or neighbour consent required. The modem will be shipped to you within 5 working days and all you need to do is connect the modem to the Fibre ONT (white box) located inside your home.

Option 2: Install a brand-new Fibre connection

Map out your install plan

When we receive the order, we’ll get in touch to arrange for a Chorus technician to meet you at your house to talk through the work required and agree on your installation plan. The meeting takes approximately one hour.

Build your fibre

Next, the build phase from the road to your house. You don’t need to be at home for this but it helps if you are contactable by phone, in case we need to make any changes to what was agreed. We’ll link the fibre from the street to your property and connect it to a small box installed on the outside of your house called an external termination point (ETP).

Make the connection

Once we’ve linked the fibre cables to the outside of your house, it’s time to get you connected. You will need to be home for up to four hours for this visit as we bring the fibre connection inside and complete the setup. 

If an additional site visit is required for complex installations, there may be extra costs incurred.

 

Can I add a home phone line?
Yes, you can add a home phone line during online signup. You can find the pricing and features here. 
 
P.S. We recommend one of our awesome mobile phone plans which comes with free standard calling to NZ/AU — also available to add during online signup. 

 

Wireless Broadband while you wait terms

A Wireless Broadband modem can be sent out in the following scenarios:

  1. You don’t have Fibre installed and you will need a complete new Fibre build at your address.
  2. When your Fibre connection is needed to be switched from a previous provider and the previous house occupant is not known, and has not terminated the connection with their existing provider. 

We know these are the main pain points customers experience due to long wait times with other providers, we’re doing our part to solve this. 

How does billing work?

Your “Fibre” billing will start when the wireless connection is up and running at your address.

Once your Fibre connection is ready, you will begin using the Fibre connection instead of the Wireless Broadband connection. Billing will continue as is, making it simple for you and Wireless Nation and keeping you connected at all times. 

Returning the wireless modem

The modem will need to be returned to Wireless Nation within 7 working days once the Fibre connection is up and running. Your wireless modem will come with a pre-paid courier bag to return the modem. Late return fees may apply if the modem is not returned within 7 days. 

Disclaimer

Factors such as network congestion at peak hours and downloads in progress may affect the actual speed.

This is a best efforts residential service and is not to be used for business or re-sale.

Initial payment via credit card, direct debit must be set up for ongoing monthly payments.