Voted Best Wireless Service Provider 2021, 2020 (NZ Compare Broadband Awards)

It seems like you have not configured your modem properly! 


This can happen when you are setting up a ‘bring your own’ modem (BYO) with one of our connections. 


Please make sure you’ve entered in the correct username and password for your BYO modem from the configuration settings that we have provided to you.

If you’re having trouble, please lodge a support conversation with our team by clicking the HELP button below.